Really enjoyed my time today at The Jelly Lounge. Happy that my little one loved the baby area. Welcoming host and a great range of activities for children. Food was yummy too. To make me give 5 stars just a few lack of consistencies.Hand gel dispenser wasn't working in baby area. Batteries had run out. There are signs around asking you to use it. Staff were great to provide some from restaurant area. The baby area was really safe however as I was down on the floor playing I noticed plug safety caps were missing from plug points and a cable hanging down from ipad. I know parents will be supervising and it's not a nursery but speaks volumes that these things are checked. Just gives that home from home feel and reflects 100% safety of your brand.Also restaurant staff were not sure on dietary requirements. I am gluten free and option I asked for turned out to not be gluten free. Staff were great at sorting this out and offering an alternative but all staff dealing with food should have a better understanding especially when you are a nut free organisation. In my case it is not serious but did reflect that they had little experience.Overall a great experience and great to see a fantastic place for parents and children to enjoy. Thank you 🙏

  Turned up for 30 minutes and customer service was brilliant. Lovely lady who offered us a great price for the time we spent with our little one. Very hygienic play area with plenty of toys and colours to keep children stimulated. Friendly staff and overall a lovely experience.

  What a wonderful place to have in town! Great food (especially the kids' options), exceptional staff - always seem to be friendly and accommodating no matter how off-putting or rowdy our tribe...And the soft play is super fun - my toddler even says he likes it too :p